Return & Refund Policy

We offer a 30-day return policy.

To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it.

Returns

You have 30 days after receiving your item to request a return.

To start a return, please contact us at:

eleven@sparklingco.com

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, the refund will be automatically processed to your original payment method within 3–5 business days.

Damaged or Incorrect Items

Please inspect your order upon reception.

If your item is defective, damaged, or if you receive the wrong item, contact us immediately so we can evaluate the issue and make it right.

Exchanges

The fastest way to get the item you want is to return the item you have and place a new order.

Contact Us

For questions regarding returns or refunds, please contact:

eleven@sparklingco.com